When must Public Notification be issued?

Public Notification must be issued upon detection of any water quality issue because it is a critical regulatory requirement aimed at ensuring consumer safety and transparency. When a water quality issue is identified, whether related to contaminants, violations of drinking water standards, or any situation that may compromise public health, immediate notification is necessary. This prompt action enables consumers to take informed steps to protect their health and allows them to understand the potential risks they may be facing.

Timely communication is essential in maintaining public trust in the water supply and compliance with health regulations. The goal is to ensure that individuals and communities are kept well-informed about the safety of their drinking water, the nature of the problem, and any necessary remedial actions they should take. Other options, such as annual notifications, responding only to consumer complaints, or waiting until a regular inspection is conducted, do not adequately address the urgency and responsibility necessary to protect public health when a water quality concern arises.