What is a Public Notification?

A Public Notification is specifically the process used by water systems to inform customers about a drinking water regulation violation. This is crucial because it ensures that consumers are aware of any issues that may affect the safety and quality of their drinking water. Transparency in such matters is essential for maintaining public trust and for enabling customers to make informed decisions regarding their water consumption.

When a water system identifies a violation or a situation that could pose a risk to public health—such as contamination or failure to meet safety standards—it is required to notify its customers promptly. This notification process often includes providing information about the nature of the violation, potential health effects, the steps being taken to rectify the situation, and any necessary precautions that customers should take.

This approach is part of regulatory compliance and is designed to protect public health, ensuring that necessary measures are taken to inform and educate the community about the quality of their drinking water.