What does capacity development in a water system refer to?

Capacity development in a water system focuses on evaluating and enhancing the managerial and technical capacities necessary for effective operation and maintenance of the water system. This includes assessing the skills of personnel, the organization of operational processes, and the overall framework that supports the delivery of safe and reliable water services.

By concentrating on managerial and technical capacities, water systems can identify areas for improvement, potential skill gaps, and opportunities for strategic planning. This holistic approach helps ensure that water systems operate efficiently, adapt to changing conditions, and meet regulatory requirements while providing high-quality service to the community.

While auditing resources, training employees, and upgrading infrastructure are all important aspects of managing a water system, they fall under broader initiatives that can be driven by the insights gained from assessing managerial and technical capacities. Thus, focusing on capacity development through evaluation provides the foundation for these other actions.